Many managers thrive on encouraging employees. Giving negative feedback? Not so much.
Here are some tips for managers to maintain a happy workplace environment.
- Immediacy is key. Once a manager notices something that isn’t working due to a certain behavior…Attend to it in a reasonable amount of time. Blame in private. Praise in public. Set up a meeting for perhaps, later that afternoon…Then, the employee won’t feel like being “called to the principal’s office!”
This may also subdue an angry employee. State in direct language, but not accusatory. Stay calm and watch your tone and body language. The manager states the employee’s behavior or task not done. Often this may result in anger from the reprimanded employee.
2. How the message is delivered. Tone, non verbal language how delivered is equally important. That indicates respect.
3. Allow the employee their say. Again, the manager shows respect.
4.Stay calm and in control and do active listening. Remain in control of the conversation. Otherwise, the conversation may escalate and the initial reason may be lost.
5.Be Specific and regardless of the employee’s reaction. Keep to your topic!
It’s easy to go off topic or have an angry, discouraged result. Be confident, that with the feedback,there will be a happy and more productive workplace!
Whether you’re a manager or the supervisee, I’d love to hear from you-just hit reply!