You Know When You Wait at TGIFridays For Your Food…& It’s Wrong! GRR!

Man, gotta vent or burst!  I always tell my coaching clients, they have 3 minutes to vent, then, it’s time to move forward…These are my “3 Minutes”… I really have a thing about Customer Service!  Our waitress was nice & polite and then, MIA!  The Manager stopped by, apologized for our (inexplicable) wait…and then, the food arrives,  except for one in our party…Rather than starve, she bummed some food from all of us-I had Potato Skins, another, ribs & fries &  some wrong orders. She forgot my friend, Eryka’s fries…No biggie.  Hey, it happens. My friend’s still waiting…and then they gave  the starving one, a to- go order-No Charge!  Of Course Not! Starving got the wrong takeout as well as we had to get back to our conference!  And we went there the first day, too!  Same story, but we all ate-after a long wait – for some salads and chicken!  Fool me once…shame on you, fool me twice-shame on me!  I know I will never go back to TGiFridays- & it’s near a hotel for conferences and the ordeal of separate checks!  Aren’t they used to that request??  Go at your own risk. Just you won’t see me there…Shame, I used to like that restaurant!  Share your Customer Service stories, not just rants, but, raves! I know there’s some great Customer Service stories out there.  I’ll share my rave-as in the book, Raving Fans  by (?)  Ever know something and, then, Poof! it’s gone?  Senior Moment. Any way,I understand how life can be stressful… But, this? Too much! 🙂  Now, let’s move forward…

In Abundance!

Marcia, The Transition Chick! TM   Told you that I was in a Business Transition… I used to be’s something there, not me!  Have to do THAT tomorrow…there goes my To Do list! 🙂


You Know When You Wait at TGIFridays For Your Food…& It’s Wrong! GRR! — 1 Comment

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